From time to time we come across business that can help our current and future clients and we hgihlight them here: For greater customer satisfaction and to vastly improve customer loyalty, we recommend Jon Greene, Director of Operations at Auto Awards (formerly NuCarConsulting.com) for superior Professional Flexible Customer Loyalty Programs! Hundred’s of dealers across the US
It’s not something you necessarily want to think about…but it is something you should think about. There will come a day when you no longer want, or are able to run your dealership. Who will take over? How do you protect all the value you have created? What are the opportunities to do this better?
Succession Planning…Why It’s Important & Where to Start Read Post »
Recently I attended the member conference for the National Association of Dealer Counsel. It was a very interesting event and I enjoyed discussing all the critical changes and OEM challenges in our industry with many smart people. As the automobile industry has transformed in the last few years from the rumor of its imminent demise,
Keeping Up To Date For You Read Post »
It seems spring has finally sprung around here. All the snow has left us and ocassionally we even get to see and feel the sunshine! And we’ve started coming out of hibernation as you can see with our upcoming schedule of events we’ll be appearing at: MSADA in Boston on Friday May 1 CARA
Part IIHow to Get the Reports You Need Without Disrupting Your Dealership Review Part I As discussed in Part I, having your staff prepare the six marketing and financial reports that are critical to responding to a buyer can disrupt the morale of your dealership. Secrecy is imperative at the early stages of most deals,
Part IThe Six Things You Must Have to Respond to an Offer to Buy Your Dealership Skip to Part II The Wall Street Journal says that, “2014 will go down as the year U.S. [auto] sales fully recovered from the recession.” A Morgan Stanley analyst predicts that sales will reach 18 million by 2017. Generally,
