Automotive retail is heading into a 2026 tipping point where OEM discipline, dealer productivity limits, and consumer expectations collide, reshaping who wins in the next cycle.
In today’s hyper‑competitive automotive landscape, it is easy for manufacturers to be dazzled by new technology— AI implementation, EVs, autonomy, software platforms—and lose sight of the fundamentals that actually drive market share and dealer profitability.
AI is not coming to replace your dealership team; it is coming to transform how your team works. The stores that win in 2026 and beyond will be the ones that treat AI as strategic infrastructure, not a shiny gadget.
Video multi-point inspections (MPIs) are no longer a “nice-to-have” in fixed ops, they are rapidly becoming a defining feature of high‑trust, high‑value dealerships.
Gordon Wisbach, Founder and President of GW Marketing Services, recently attended the 2025 NADC Fall Conference in Chicago, an essential event for leaders and legal experts in the automotive dealership industry.